- First Aid Training
- Serving it Right
Get in touch for more information!
Additional Training Opportunities
DESCRIPTION
This 40 hour course will prepare you to accept your first job offer as a professional tour guide.
You will gain the skills and knowledge to conduct a Vancouver city tour with confidence as there is lots of practice and opportunity to practice the itinerary live on a coach!
Some of what you will learn:
| Commentary | Tour itineraries | Successful resume writing |
| Presentation Skills | City tour logistic | Teamwork |
| Group management | Communication skills |
The course will be held Tuesday &Wednesday evenings from 6:00 pm to 9:00 pm and Saturdays from 1:00 pm to 4:00 pm each week for four weeks.
Your opportunity to learn firsthand knowledge from working industry professionals, many of who are local guides will offer you referral and job opportunities.
Cruise ship passenger service representative (Canada Place)
START DATES
Every 2 weeks
DESCRIPTION
Unique opportunity
**** upon successful completion of this course you will be guaranteed an interview with your potential employer. ****
This 40 hours course will develop the knowledge, attitudes, and skills required to obtain a job with a major employer at Canada Place, Vancouver's cruise ship terminal.
The course will be held Monday & Wednesday evenings from 6:00 pm to 9:00 pm and Saturdays from 1:00 pm to 5:00 pm each week for four weeks.
COURSES
START DATES
Every 2 weeks
Travel and Tourism Training Courses
Over 200 million people work in the travel and tourism industry worldwide.
Have you ever wanted to work in the travel and tourism industry?
This is your opportunity to live your dream! What are you waiting for? Start the new year with the career you dreamed of and always wanted.
The course is ideal for students, career-changer, retirees, “people-people” who enjoy working with others. There is no age, sex or ethnic discrimination.
Courses beginning in January are affordable and allow you to continue working your current job while learning. You will be taught by professional tourism educators and be guaranteed a valuable and enjoyable learning experience.
Our travel and tourism training courses are designed to give you the skills, knowledge and assistance to maximize job opportunities in this rapidly expanding industry.
From entry-level basics to senior management courses each one leads to entry into your chosen field.
$949
40 hours
price incl. taxes
- Effective resume writing On site introduction to Canada Place
- Interviewing skills Canadian business practices and culture
- Cruise product knowledge Presentation skills
- Communication skills Creating a customer service culture
Our #1 priority with this training is to provide candidates with exceptional customer service skills in order to expedite a swift, problem free, check-in and disembarkation experience at Vancouver’s cruise ship terminal.
Your opportunity to learn firsthand knowledge from working industry professionals will open up yet to be imagined doors and opportunities.
Limited enrollment, reserve your spot today. To register call: 604-773-5221
$949
40 hours
price incl. taxes
Vancouver Tour Guide
COMING SOON
DESCRIPTION
Customer Service Training involves sharing the knowledge, skills, and competencies required to increase customer satisf action. Good training can have the following benefits:
- Assist companies in building relationships and retaining customers;
- Create word of mouth referrals, and mitigate negative situations;
- Decrease call backs and returns;
- Increase employee satisfaction and retention;
- Build brand value for companies in order to provide excellent service to customers.
Since 1986, BC has been a leader in customer service training for the tourism and hospitality industry. Made-in-BC customized training has also been viewed as a strategic investment by the provincial government and crown corporations that deliver programs.
WorldHost Training Services
WorldHost, Destination BC’s customer service training program, has been completed by nearly one million participants since the launch of the initial Fundamentals workshop in preparation for Expo ’86.
WorldHost Training Services includes workshops, online courses, customized training and more.
FirstHost
FirstHost, a one-day workshop offered by the Vancouver-based Native Education College, is designed specifically for Aboriginal-run businesses, covering topics like communications skills, interpersonal skills, and problem solving.
$949
40 hours
price incl. taxes